Support That Keeps Your Smart Home Running Smoothly
Technology should work without interruption or confusion. Our service plans provide reliable, around-the-clock support, system oversight, and expert help from a team that already understands your home.BOOK A SERVICE CALL
Learn About Sound Vision Service
Which Plan Is Right For You?
Pay-As-You-Go
For homes with a basic setup, the Pay-As-You-Go option is still available. Most service visits fall within the 1.5-hour minimum, although more complex issues can take longer and increase the overall cost.
$0
ANNUALLY
SUBSCRIBE TODAY
Features
Support Availability
Tuesday & Friday On-Site Only
Support Availability
Tuesday & Friday On-Site OnlyAccess Method
Book Visits as Needed OnlineOvrC Monitoring
Self-Managed Reboots OnlyOn-Site Visits
$180 Per VisitRemote Fixes (not included)
System Training (not included)
Annual Visit (not included)
Priority Scheduling (not included)
Member-Only Discounts (not included)
Access Method
Book Visits as Needed OnlineOvrC Monitoring
Self-Managed Reboots OnlyOn-Site Visits
$180 Per VisitRemote Fixes (not included)
System Training (not included)
Annual Visit (not included)
Priority Scheduling (not included)
Member-Only Discounts (not included)
Remote Support
The Remote Support Plan is our most popular option and the standard we recommend for any home with more than one connected system. This typically includes Wi-Fi paired with media, lighting, or surveillance. With around-the-clock access to expert support and ongoing system monitoring, many issues are resolved remotely without requiring an on-site visit.
$750
ANNUALLY
SUBSCRIBE TODAY
Features
Support Availability
Monday–Friday On-Site + 24/7 Remote
Support Availability
Monday–Friday On-Site + 24/7 RemoteAccess Method
Call, text, or emailOvrC Monitoring
Proactively monitored by TSVRemote Fixes
Over 80% of issues resolved remotelyOn-Site Visits
$120 Per VisitSystem Training
Annual Visit (not included)
Priority Scheduling (not included)
Member-Only Discounts (not included)
Access Method
Call, text, or emailOvrC Monitoring
Proactively monitored by TSVRemote Fixes
Over 80% of issues resolved remotelyOn-Site Visits
$120 Per VisitSystem Training
Annual Visit (not included)
Priority Scheduling (not included)
Member-Only Discounts (not included)
Signature Complete
The Signature Complete Plan includes everything in the Remote Plan, along with two covered service cases each year, one annual maintenance visit, and priority scheduling. It is a great fit for clients who prefer a more hands-off experience with full support already in place.
$1750
ANNUALLY
SUBSCRIBE TODAY
Features
Support Availability
Monday–Friday On-Site + 24/7 Remote
Support Availability
Monday–Friday On-Site + 24/7 RemoteAccess Method
Call, text, or emailOvrC Monitoring
Proactively monitored by TSVRemote Fixes
Over 80% of issues resolved remotelyOn-Site Visits
2 service issues covered per yearSystem Training
Annual Visit
1 visit for updates, calibration, and preventive maintenancePriority Scheduling
Priority response on all service requestsMember Only Discounts
Labor discounts and seasonal upgrade offers
Access Method
Call, text, or emailOvrC Monitoring
Proactively monitored by TSVRemote Fixes
Over 80% of issues resolved remotelyOn-Site Visits
2 service issues covered per yearSystem Training
Annual Visit
1 visit for updates, calibration, and preventive maintenancePriority Scheduling
Priority response on all service requestsMember Only Discounts
Labor discounts and seasonal upgrade offersLet's Get Started.
